Lowongan Call Centre Manager
- November 20th, 2007
- Posted in Hotel, Jakarta, Lowongan Kerja 2007, Lowongan Kerja Terbaru, Lowongan Pekerjaan Terbaru, Top Executive
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Home » Lowongan Call Centre Manager
Our client is a well known hotel chain management with branches all over the world, is currently seeking for a highly qualified candidates to fill the position of:
Call Centre Manager
Job responsibilities:
* Maximize level of service & efficiency of call centre to meet bugdet requirement
* Using the statistic report to interpret meaningful trends in order to anticipate and decide for roster planning
* Maximize efficiency and maintain level of performance
* Monitor staffs performance
* Monitor and follow up previous and current issues/complaint for problem solver
* Ensure that all staffs are well trained
* Participate on Sales and Marketing meeting so that all updates are being conveyed for smooth operaton and to avoid gap
General requirements:
* Minimum 3oyrs old or shown maturity in professional manner
* Minimum 5 yrs at same position or any call centre management
* Strong interpersonal and communication skills
* Able to perform as a leader and problem solver
* Multinational background with foreign exposure is highly preferred
if you are interested to above position and meet requirements, please send your comprehensive resume to riaarifin@cbn.net.id no longer than one week after this advertisement. Only shortlisted candidates will be notified
N.B. Please mention www.JakJobs.com in your application letter. Thank You.
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