HELP DESK OFFICER
- June 17th, 2007
- Posted in Information Technology, Telecommunication
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In order to expand our telecommunication business in Indonesia, we would like to invite highly motivated and innovative individuals, who wish to develop their career in a dynamic and fast growing organization in many positions as follows:
HELP DESK OFFICER
Qualifications:
Female
Minimum D3 from IT / Computer Science
Minimum 1-2 years experience
Good in analytical and oriented to end user
Good communication skill
Job Scope:
To manage and handle call from end user for troubleshooting HW/SW at head office or regional site
To assign the person IT for handle problem on HW/SW at head office or regional site
To manage and summary the documentation for the paper works for activity help desk
To maintain and monitor for the latest status request troubleshooting and follow up / escalate the issue if the progress is stop or not clear
To maintain and manage request user for create new account, disable account, etc
Special Requirements:
Familiar with the operating system (i.e Microsoft 2000, 2003 and XP), office automation (i.e Microsoft Office 2003, Exchange and Outlook 2000 or
Have experience with network and cabling system for category 5/6 and FO
Understand about TCP/IP concept
Experience with the methodology how to sweep the virus on local and networks
Familiar with networking concept and cabling system
Please submit your detailed resume stating the complete applied position and the job code with current photograph to: recruitment@sampoernatelekom.com
N.B. Please mention www.JakJobs.com in your application letter. Thank You.
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